Terms & Conditions – Matrikano
Matrikano
Welcome to Matrikano. By accessing or using our website www.matrikano.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
Matrikano is an e-commerce platform offering products inspired by Indian culture and mythology, including apparel, home decor, accessories, and related items.
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
Matrikano reserves the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Services
- All products displayed on Matrikano are subject to availability.
- Product images are for representation purposes only. Actual products may vary slightly in color or appearance due to screen settings or manufacturing differences.
- We reserve the right to discontinue or modify products at any time without notice.
3. Pricing & Payments
- All prices listed on the website are in Indian Rupees (₹).
- Prices are inclusive of applicable taxes unless stated otherwise.
- Payment must be completed at checkout using the available payment methods.
- Matrikano reserves the right to change prices without prior notice.
4. Order Acceptance & Cancellation
- An order is considered confirmed only after successful payment.
- Orders may be cancelled within 12 hours of placing the order or before production/shipping begins.
- Once an order enters production or is shipped, cancellation is not possible.
For more details, please refer to our Refund & Returns Policy.
5. Shipping & Delivery
- Shipping timelines are estimates and may vary based on location, product type, or courier partner.
- Matrikano is not responsible for delays caused by factors beyond our control.
- Delivery details are governed by our Shipping Policy.
6. Returns, Refunds & Replacements
- Returns, refunds, and replacements are subject to our Refund & Returns Policy.
- Customers are encouraged to review the policy before placing an order.
7. User Responsibilities
By using this website, you agree not to:
- Provide false or misleading information
- Misuse the website or interfere with its functionality
- Engage in any unlawful activity using the platform
- Attempt unauthorized access to our systems or data
8. Intellectual Property
All content on Matrikano — including logos, designs, text, graphics, images, and product artwork — is the intellectual property of Matrikano and is protected under applicable laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
Matrikano shall not be liable for:
- Indirect, incidental, or consequential damages
- Losses arising from the use or inability to use the website
- Delays or failures caused by events beyond reasonable control
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or related to the use of this website shall be subject to the jurisdiction of courts located in India.
11. COD Order Verification
Orders that cannot be verified or appear suspicious may be cancelled at our discretion.
Matrikano reserves the right to verify Cash on Delivery (COD) orders before dispatch.
Right to Restrict COD
Matrikano reserves the right to restrict or disable Cash on Delivery for certain users, locations, or order values based on past order behavior.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us at: