At Matrikano, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.matrikano.com.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit or interact with Matrikano, we may collect the following information:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment-related details (processed securely via payment gateways)
b) Non-Personal Information
- Browser type and device information
- IP address
- Pages visited and time spent on the website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and support requests
- Improve our website, products, and services
- Prevent fraud and ensure secure transactions
- Send promotional emails (only if you opt-in)
We do not sell or rent your personal information to third parties.
Phone numbers may be used to verify Cash on Delivery orders via call or WhatsApp before dispatch.
3. Payment Information
All payments on Matrikano are processed through secure third-party payment gateways.
We do not store or have access to your complete card, UPI, or banking details.
4. Cookies
Matrikano uses cookies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic and performance
You may choose to disable cookies through your browser settings, but some features of the website may not function properly.
5. Third-Party Services
We may use third-party services such as:
- Payment gateways
- Shipping and logistics partners
- Analytics tools (e.g., Google Analytics)
These services have their own privacy policies, and Matrikano is not responsible for their practices.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at support@matrikano.com.
8. Children’s Privacy
Matrikano does not knowingly collect personal information from children under the age of 13.
If you believe such information has been collected, please contact us immediately.
9. Changes to This Policy
Matrikano reserves the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at: